As the workplace continues to evolve, so do the skills that employees need to thrive in it. Beyond technical expertise, resilience, adaptability, and strategic thinking are increasingly essential to navigate the challenges of a rapidly changing world. Let’s focus on one of the most crucial of these skills: resilience, the ability to bounce back and thrive despite difficulties.

Challenges are part of life. Whether at work, in business, or in our personal lives, we’re always going to face situations that test our strength and patience. In the workplace especially, it’s easy to feel discouraged when faced with demanding situations. Maybe it’s the long hours, a tough boss, or even a delay in payments. For many people today, especially Gen Z, these situations are often called “toxic.” But is it truly toxic—or is it just difficult?

It’s natural to want comfort. But real growth, both personal and professional, happens outside our comfort zones. Learning to work through tough moments can help us become stronger, not just for the current job but for the future as well. Resilience means not just enduring but learning and thriving through these challenges.

Consider Oprah Winfrey’s early career. She faced many challenges and tough work environments as she was breaking into the media industry as a black woman. Her work environments were high-pressure, with long hours and many “nos” along the way. Some environments could even be described as toxic. Yet, instead of walking away, she built her resilience. She saw each challenge as preparation for the future, developing an unshakable work ethic, a positive attitude, and a keen sense of purpose. Oprah didn’t quit each time she encountered a tough situation—instead, she grew stronger. Today, she’s a model of resilience and success.

So, how can we build resilience in our work lives? Here are some key ways:

1. Shift Your Perspective: Every job has stress. Instead of seeing challenges as obstacles, try viewing them as stepping stones. Difficulties—tight deadlines, high expectations, or critical feedback—equip us with unique skills, like problem-solving, time management, and adaptability. When we see challenges this way, we grow through them.

2. Seek Support and Mentorship: Finding a mentor or a trusted peer can make a world of difference. Those who have been through similar experiences can give guidance on how to handle specific challenges professionally.

3. Focus on What You Can Control: Many situations feel overwhelming because we focus on things beyond our control. Instead, concentrate on what you can control—your work quality, your attitude, and your response to stress. This mindset helps you feel empowered rather than helpless.
4. Know When to Set Boundaries: Resilience is about perseverance, but it also means knowing your limits. If an environment genuinely harms your well-being, stepping away might be the right choice. Recognizing when to move on is also part of resilience.

In closing, resilience isn’t about simply enduring hardship. It’s about learning, growing, and becoming better. If you can learn to bounce back in challenging environments, you’ll find that those once-overwhelming challenges have instead equipped you for the future. So next time things get tough, remember: resilience isn’t just about getting through—it’s about growing through.

Brian B. Mukalazi

CEO, Talis Consults Ltd