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A while back, telecom companies in Uganda, especially Airtel and MTN, came under intense public scrutiny and criticism on social media over what disgruntled customers described as data theft orchestrated by the unexplained depletion of mobile data bundles. As expected, both Airtel and MTN released press statements. In its statement, MTN Uganda acknowledged the criticism…
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In February 1974, after eighteen months of dropping out of college, Steve Jobs decided to look for a job. One day, as he searched the papers, he came across a job advert that caught his eye. It was a technician job opportunity at a video game manufacturing company named Atari. His Biographer, Walter Isaacson, wrote…
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In many Organizations, there are individuals who have held the same role for years. Over time, their responsibilities have become monotonous as they feel they have mastered their daily tasks, leaving them craving for new challenges and opportunities. How can Organizations breathe new life into these long-serving Employees while also revitalizing the entire team? Employee…
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When Dr. Davis Musinguzi and his four colleagues launched Rocket Health, a telemedicine and digital health service, in November 2012, the initial goal was to operate a 24-hour call center to provide mobile phone consultations for patients. Within the first six months, it is said that around 7,000 people had used the service. But seven…
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I believe that the greatest role of a leader in any workplace is to inspire, influence and guide others. Leaders must relentlessly upgrade their teams and make sure that people not only see the vision, but they also live and breathe it. Business is like sports where a team with the best players wins. Let…
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Amid the jubilation of graduation day, a lady I will call Pauline and her friends graduated from Engineering school. They all dreamt big and hoped to land cool jobs, eager to earn that engineering stamp of approval – ‘Engineer’ in the future. However, things turned out differently for Pauline. While her friends quickly secured…
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A Question that Lingers. As I sat in the interview room, the atmosphere was charged with anticipation. The panelists were scrutinizing my resume, and I could sense their curiosity. I had always been candid about my career journey, a journey that led me from one organization to another, each stop offering unique opportunities for…
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On one warm evening in March 2012, at a downtown Hotel in Kampala, I met with four dear friends. We wanted to hear more about what was happening in each other’s lives. And after a good deal of kidding, and a good meal, we settled into an interesting conversation – Entrepreneurship. At the time, all…
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I found myself working closely with a boss whose behaviors seemed to defy explanation. Meetings were a maze of confusion, communication breakdowns were a common thread, and frustration was the order of the day. The professional landscape was colored by these challenges until a heated disagreement brought everything to a pause. It was after that…
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Once upon a time in the city of Kampala, Uganda, there were two competing companies – TechPulse ltd and HeritageCraft ltd – both vying for supremacy in their industry. As they embarked on their journey toward success, their approaches to technology would set them on very different paths. TechPulse was the embodiment of everything tech-savvy.…
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The most important characteristics of blue ocean strategy is a new way of solving users’ pains, which means creating the solution no one expected to exist, but that everyone needed. This is called value innovation. “The best way to beat the competition is to stop trying to beat the competition” - Chan Kim and Renée Mauborgne
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